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Chaport is a modern live chat and chatbot service for your WordPress website. It is designed to make your communication with customers as easy and enjoyable as chatting with friends. Interact with your customers across multiple platforms with multi-channel live chat and make your customer service even more effective with the help of chatbots.
Chaport has already proven its worth, with over 30,000 happy teams using it worldwide and excellent reviews on Capterra and G2.
Transform your website in a few clicks with WP Live Chat + Chatbots Plugin for WordPress – Chaport:
Use live chat and chatbots to provide excellent customer service anytime, day or night. Show your customers that your business is highly responsive to their needs and is always available to help them.
Handle all customer queries in one place. Let your customers reach you using the live chat or via their favorite channel, be it Facebook, Telegram, or Viber.
Provide excellent customer service with a combination of live chat and chatbots. Create chatbots to handle common queries, reduce the load on operators, and let them focus on more complex tasks.
Empower customers to self-serve by adding a knowledge base to your website and activating an FAQ bot in your chat widget. Let customers resolve their issues themselves, increase their satisfaction, and minimize the volume of repetitive support queries.
Initiate more chats with auto-invitations based on specified rules. Once your visitors have shown interest, start communication via live chat and convert them into your prospects. Before starting a live chat, you can use a pre-chat form to collect info such as name, email, phone number, or any other details you need. Another option – requesting information during the chatbot conversation.
Reach out to your customers on the checkout page by sending them automatic messages. Help them complete their purchases via live chat or leave that to your chatbots.
Chaport allows you to integrate with other third-party apps and services via API or Zapier. Pass information collected by your chatbots or via live chat to other apps you use and automate your workflows.
Quality customer service is one of the key factors for a great customer experience. When customers are satisfied, they are likely to stay with you for long and recommend your product to their friends. Live chat and chatbots will help to provide quick and quality support which in turn will help you to build trust and loyalty.
Easy installation
With the free live chat plugin by Chaport, the installation process will take just a few minutes and you’ll be ready to communicate with your customers via live chat or with the help of chatbots.
Intuitive interface
We want to keep things simple. That’s why we designed a user-friendly interface so that you could master our live chat and chatbots in no time. Don’t waste your time learning the software and focus on more relevant tasks.
Customization
Chaport allows you to customize the appearance of the live chat widget. You can choose the colors, add a background, change the position, and fine-tune other settings to match your website design.
Understanding customers
Chaport will help you to understand your customers. Collect visitor info or conduct a survey using a pre-chat form, read visitor messages before they are sent via typing insights and answer faster, see the pages your visitors are browsing directly in the live chat in real time to provide relevant assistance.
Simple and transparent pricing
Chaport is one of the most affordable live chat providers on the market. It offers a free version and paid plans starting at $19/month. You can use the basic live chat features that are free forever or upgrade your account at any time to take advantage of all the advanced features.
Powerful Free plan
Even on the Free plan, you will find all the necessary features for your website. They include unlimited chats, multilingual widget, in-chat email request, notifications, reports and more. Our free live chat will help you to improve your customer service, increase sales, and generate leads.
To start using Chaport Live Chat, you need to create an account. It is fast and free. No credit card required. Once your Chaport account is activated, you are ready to install the widget on your website. You will do it in no time with WP Live Chat + Chatbots Plugin for WordPress – Chaport.
Just after the installation, the live chat widget will be visible on your website and you’ll be ready to communicate with your visitors. In your account, configure the settings of your live chat – add operators, upload the photos, customize the widget, create auto-invitations, build chatbots and use all the other tools to provide a unique experience for your customers.
You can install the Chaport chat widget on as many sites as you wish on all of the plans including the free version. Handle all your live chats in one Chaport app. A website from which a live chat comes will be displayed in the Visitor Info section to the right of an open chat. You can keep the same design on all your pages and websites or customize your widget appearance for each URL individually.
You can assign roles to your operators and specify their functions. An operator can assume one of the two roles:
A user who first registered a Chaport account automatically becomes an “Administrator” and “Account Owner.” This operator can’t be deleted, and their role always remains the same. The account owner can choose a pricing plan and pay for the account.
Boost the productivity of your website using Live Chat + Chatbots combination. Interact with your site visitors in real time via live chats and provide 24/7 support using chatbots.
The Chaport team has designed a simple and fully functional chatbot builder. Creating a chatbot will be an easy task – you don’t need to write a single line of code. Just add a new bot, specify the triggers, and write a scenario.
Provide your visitors with the information they need, ask their questions, request info, or transfer visitors to a live chat operator using the Chaport bots.
The GDPR is a data protection law created to protect the personal data of EU citizens and increase the obligations on organizations that collect or process personal data. Even if you are not in the EU, the GDPR will apply to you in case you handle the personal data of EU citizens.
To make your use of the Chaport live chat and chatbots GDPR-compliant, we provide all the necessary features:
You can become our affiliate partner and help other software buyers learn about Chaport. Chaport offers the highest commissions on the market – you will get 35% of recurring lifetime payments from referred customers.
After joining our affiliate program you will get a referral link that you can share with your customers. If a person follows this link, our affiliate gateway remembers that this person came through this link for 120 days. You will receive 35% of recurring lifetime payments from the customers signed up using your link. Become a Chaport affiliate partner and generate passive income online. Join and start earning now!
Chaport offers a multilingual live chat widget to facilitate communication across countries.
The widget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 31 languages:
🇦🇿 Azerbaijani
🇧🇦 Bosnian
🇨🇳 Chinese (Simplified)
🇨🇳 Chinese (Traditional)
🇨🇿 Czech
🇩🇰 Danish
🇳🇱 Dutch
🇺🇸 English
🇪🇪 Estonian
🇫🇮 Finnish
🇫🇷 French
🇩🇪 German
🇬🇷 Greek
🇭🇺 Hungarian
🇮🇩 Indonesian
🇮🇹 Italian
🇱🇻 Latvian
🇱🇹 Lithuanian
🇳🇴 Norwegian
🇵🇱 Polish
🇧🇷 Portuguese
🇷🇺 Russian
🇷🇸 Serbian
🇸🇰 Slovak
🇸🇮 Slovenian
🇪🇸 Spanish
🇸🇪 Swedish
🇹🇷 Turkish
🇺🇦 Ukrainian
🇻🇳 Vietnamese
🏴 Welsh
The Chaport app for operators is available in 4 languages:
🇺🇸 English
🇩🇪 German
🇷🇺 Russian
🇪🇸 Spanish
Chaport Live Chat is used by more than 30,000 teams around the world and gets excellent reviews and great ratings on popular platforms such as Capterra and G2.
Find the detailed instructions in our Help Center. Couldn’t find the answer? Our support team will be happy to help you!
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