WhatsApp Chat. Let’s make your Web page visitors contact you through “WhatsApp” or “WhatsApp Business” with a single click (WhatsApp Chat, Group, Share)
Demo | Documentation | Support | PRO
WhatsApp Chat
Add ‘WhatsApp’ or ‘WhatsApp Business’ Number and let your website visitors contact you with a single click.
π± Mobile: Navigate to WhatsApp Mobile App.
π» Desktop: Navigate to the WhatsApp Desktop App or Web WhatsApp page (web.whatsapp.com)
π Styles
Select a style that complements the design of your website.
- 8 pre-defined customizable styles/designs
- Add your own Image/GIF
- Custom Element/Design (convert any element to a WhatsApp Chat element)
- Shortcodes (Add WhatsApp button/icon with inline the content)
- Different Styles, Positions for Mobile, Desktop
- Choose a style and customize it to match the website’s design
list of Styles | π¨Customize Styles
π‘ Add Own Image
Instead of selecting a pre-defined style, add any Image/Animated-image/GIF.
π Custom Element
Convert any Element as a WhatsApp Chat Element by adding
- Class/ID name: ‘ctc_chat’ (or)
- Href/link: ‘#ctc_chat’
The custom design element will navigate to WhatsApp based on plugin settings (WhatsApp Number, pre-filled message, Analytics, …. ).
(e.g. menu item, button, image, link – just add ctc_chat as a class name)
Custom Element
π Greetings Dialog
Encourage user participation by displaying the right message at the right time.
Add the greeting dialog text, Image/GIf, emojis with the rich text editor.
Font can well decorate with font size, font family, links, text color, text background color, bold, italic, list, alignment, and more.
π Form Filling
Get the necessary information from the website visitors before initiating the chat.
- Get an email notification when the user fills out the form.
- Call a webhook with the form data to integrate with other applications. Using integrations tools add data in Google Sheet, CRM and many more applications.
- Form data can be prefilled in the WhatsApp chat window.
PRO: Greetings-Form
π₯ Multi-Agent
Add multiple WhatsApp chat accounts within a single Greetings dialog.
- We can set different time ranges for each agent. (24×7 or multiple time ranges for each day of the week).
- Offline Agents
- Chat when offline (display agent with next available time).
- Disable chat (display agent with next available time).
- Hide offline agents
PRO: Multi-Agent
β Greetings Actions
- Click: Displays Greetings when clicked on any element with the Class name: ‘ctc_greetings’
- ViewPort: Displays Greetings When an element is in/reached viewport(25% margin) with the Class name: ‘ctc_greetings_now’ [PRO]
- Time, Scroll Display Greetings based on time, scroll [PRO]
Actions
π΄ Notification Badge
Get user attention by displaying a notification badge on the WhatsApp Chat element.
Customize the notification badge with the notification count, text color, background color, border color, and time delay to display the notification badge.
Notification Badge
β³οΈ Position to Place
- Add WhatsApp at any position of the screen
(not limited to fixed positions).
- Different positions for Mobile and Desktop.
β© Pre-filled Message
Text that appears in the WhatsApp chat window when the user clicks on the WhatsApp.
Users can easily start the conversation.
Variables to change values dynamically
- {site} -> Website Title
- {title} -> Page Title
- {url} -> Web page URL
- [url] -> Web page full URL including query parameters
With these variables, we can understand from which page the user started WhatsApp chat.
Pre-filled Message
ποΈ WooCommerce
WooCommerce product pages
For WooCommerce, single product pages can overwrite the main setings to add a product specific message using dynamic variables.
- Pre-filled Message
- Call to Action
- Greetings Template, Content [PRO]
Additional variables, specific to WooCommerce single product page to change values dynamically
- {product} -> Product Name
- {price} -> Product Price (current price)
- {regular_price} -> Regular product price (without any sale)
- {sku} -> Stock keeping unit
For Shop, Cart, Checkout, and Account pages we can overwrite at page level settings
Add WhatsApp – Single Product Pages
Add WhatsApp button or icon at WooCommerce single product pages.
- Before Main Content
- Before Product
- Before Product Summary
- Product Summary
- Before Add to Cart Form
- Before Cart Button
- After Cart Button
- After Add to Cart Form
- After Product
- After product summary
We can add dynamic variables for the Call to Action.
E.g. Buy {product}
{product} will be replaced with the product name for all product pages.
Add WhatsApp Icon/Button in WooCommerce Product pages
Add WhatsApp – Shop Page
Add WhatsApp to WooCommerce Products list (shop page, related products list)
Shop page
π Page Level Settings
At the page level, we can overwrite the settings for each post. We can add a different Whatsapp Number, Prefilled Message, Call to Action for each post
(while editing the post, in the right sidebar ‘Click to Chat’ meta box)
- WhatsApp Number
- Call to Action
- Pre-filled Message
- Display Settings
PRO:
- Change Styles
- Time Delay
- Scroll Delay
- Greetings Template
- Greetings Header, Main, Bottom Content
Page-level settings
π Analytics
Creates an Event when the user clicks on the WhatsApp Icon/button.
Google Analytics
Facebook Pixel
Google Ads Conversations
Webhooks
Connect other applications using Integrate, Automation tools like Zapier, IFTTT, Pipedream, etc.
Webhooks
β PRO
- Random Numbers
- Multi-Agent: Displays multiple WhatsApp chat accounts
- Set Multiple time ranges for each agent
- Hide or Display agent with the next available time
- Business hours: Offline/Online Settings
- Change WhatsApp number When Offline
- Change call to Action When Offline
or
- Hide When Offline
- Show/Hide on selected time range in a day
- Show/Hide on selected days in a week
- Webhooks – Dynamic variables
- {url} – replace with current page URL
- {time} – time the user interacted with WhatsApp Button/Icon
- {number} – WhatsApp Number for that icon/button
- Greetings
- Greetings From filling before initiating the chat
- Actions: Display/reappear based on Time, Page Scroll, Click, ViewPort(When an element is in/reached ViewPort)
- Position to place
- Fixed: Fixed position on the screen (default position)
- Absolute: Fixed position to the body content. (Moves as the user scrolls the page)
- Time Delay – Displays WhatsApp after some time delay
- Scroll Action – Displays WhatsApp after user scrolls the page by a given percentage
- Display based on Website visitor’s login status
- Page-level settings – Change styles, time delay, scroll delay, Greetings Template, and Greetings Content
- WooCommerce
- Overwrite greetings template, Content for Single product pages.
- Overwrite settings for Shop, Checkout, and Account pages at page-level settings
π PRO
π― Localization
Click to Chat is Compatible with translation plugins. WPML, Polylang.
It is easy to set up different values for each language
- WhatsApp Number
- Call to Action
- Pre-filled Message
- Greetings Content
- Group ID
- Share Text
Setup for WPML, Polylang
π Performance
- Rich in features, but the siteβs front end is very lightweight.
We highly concentrate on speed and performance.
π Display Settings
Show/Hide styles based on
- Post type
- Post Id
- Category name
- Device Type(Mobile, Desktop)
- WooCommerce single product pages
PRO:
- Time delay
- Scroll delay
- Selected time range in a day
- Selected Days in a week
- Website visitor login status
β
Opt-in
Make the website users opt-in / accept consent before initiating the chat.
Opt-in
β³ Shortcodes
Use shortcodes to instead a WhatsApp icon or button with inline the Post content, widget area.
change the default setting values using shortcode attributes – WhatsApp Number, Style, Pre-filled message, Call to Action.
Chat Shortcodes
[ht-ctc-chat]
To change the WhatsApp number use the ‘number’ attribute
[ht-ctc-chat number=915123456789]
Shortcodes for Chat
Group
Enable the Group chat feature and add WhatsApp Group id in the plugin settings.
Make it easy for your customers to join Whatsapp Group.
Group
Share
Let users share your website with their WhatsApp contacts and get more leads.
Share
π Help Translate The Plugin
Help by Translating the plugin to be available in more languages