Desku.io – Live Chat, Help Desk & Knowledge Base

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About Desku.io – Live Chat, Help Desk & Knowledge Base

Enhance your WordPress support experience with Desku. Experience rapid responses, interactive visitor engagements, and a comprehensive knowledge base …

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updated: 10 months ago
since: 10 months ago
author: Desku Inc

Description

Customer Ticket Plugin For WordPress

Desku is the ultimate ticketing customer support platform for WordPress users that allows them to create and display tickets without slowing down their website. It is the perfect solution to display, respond to, and create tickets lightning-fast anytime.

3rd-Party Service

We designed Desku Ticketing System to protect users’ privacy and align with the GDPR rules.
This plugin uses a 3rd-party service, Desku, to provide certain features. Please be aware of the following:

WHY USE DESKU – THE BEST TICKETING SYSTEM PLUGIN?

Capture your customers’ hearts with this ultra-fast and lightweight customer support tool.

Say goodbye to sluggish page loading times and delays in message delivery and reception.

Desku allows us to conduct conversations in the native language.multilingual customer service solution.

How can Ticketing System increase your sales and conversion?

Ticketing System helps in streamlining customer queries under a unified inbox.[increase the conversion rate]. With the plugin, you will be able to create and respond to tickets anytime without facing delays. Instantly getting in touch with customers will help to increase sales and conversions.

With Desku, the ticket plugin provides one-on-one conversations with customers, which means that you can address their concerns more specifically and efficiently. It also affects the response time and closes more queries.

💬Ticket System Features

-View Ticket
-Create Ticket
-Respond Tickets
-Connect EDD store from Admin Side

Available on:

-WordPress

🤔 Why Shared Inbox?

A collaborative inbox empowers you to handle customer support inquiries with a smaller team, optimizing resource utilization and minimizing the expenses associated with maintaining a larger support team.
By consolidating all customer interactions in a single location, agents can effortlessly manage, prioritize, and promptly respond to requests. This streamlined approach minimizes the likelihood of overlooking inquiries or duplicating efforts, ensuring an efficient and error-free customer support process.

✅ Improved conversation organization
✅ Streamlined automation of repetitive tasks
✅ Enhanced workflow management
✅ Simplified performance tracking
✅ Strengthened collaboration
✅ Reliable reporting
✅ Seamless integration
✅ Exceptional customer experience