Help Scout integration for Easy Digital Downloads

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Try plugin: Help Scout integration for Easy Digital Downloads

We'll create fresh WordPress site with Help Scout integration for Easy Digital Downloads installed. You have 20 minutes to test the plugin after that site we'll be deleted.

Takes ~10 seconds to install.

About Help Scout integration for Easy Digital Downloads

Easy Digital Downloads integration for Help Scout. Shows purchase information right from your Help Scout interface.

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updated: 7 months ago
since: 9 years ago
author: Thomas Maier

Description

Help Scout integration for Easy Digital Downloads is a WordPress plugin that will show customer information right from your Help Scout dashboard.

Activating the plugin and configuring the integration will add the following information to your Help Scout dashboard:

  • The name of the customer and link to the profile page in EDD
  • All purchased “downloads”
  • Orders with status and link to payment providers

If using the Software Licensing add-on, the following information is shown as well:

  • License keys. Links to the site manager in Easy Digital Downloads.
  • Active sites, with a link to deactivate the license for the given site.
  • Links to purchase an upgrade directly

When using Easy Digital Downloads with Recurring Payments:

  • Subscriptions and their status

How to install and configure

Have a look at the installation instructions.

Please note that Help Scout changed their App interface. This plugin uses custom legacy apps, which you can learn more about here.

More information