Talkino – WordPress Chat Plugin

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About Talkino – WordPress Chat Plugin

Let users contact you via WhatsApp, Messenger, Telegram, and other chat channels on WordPress.

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updated: 8 months ago
since: 2 years ago
author: Traxconn

Description

Talkino is a WordPress chat plugin that lets users contact you via WhatsApp, Messenger, Telegram, and other chat channels with a single click.

Boost your website’s engagement by showcasing your agents’ WhatsApp, Messenger, Telegram, phone, and email information using Talkino’s superior solution. The best part? There’s no limit to the number of agents you can add!

With a simple click, your customers can connect with you on the channel they prefer, leading to increased interaction and conversion rates. Say goodbye to missed connections and hello to happier customers with Talkino.

Unlock a world of possibilities with Talkino’s powerful feature set as below:

  • Multi chat
    With multi-chat support for popular social messengers like WhatsApp, Messenger, and Telegram, as well as phone and email integration, you can provide your customers with a truly streamlined experience. Say goodbye to juggling multiple channels, and hello to a more efficient way of communicating with your customers.

  • Unlimited agents
    Unique feature of unlimited agents supports multiple social messengers and other chat channels. This powerful tool allows you to add as many agents as you want, enabling seamless communication and efficient customer support.

  • Stylish layouts
    We offer our customers the freedom to customize the display of Talkino to match their site’s look and feel. You can choose between the “Direct” and “Modern” layouts to create a seamless workflow that enhances your customers’ chat experience.

  • Ordering list
    You can easily drag and drop to arrange the chat channels and agents. This feature allows you to prioritize and manage the display of chat channels and agents according to your business needs.

  • Visibility
    Have full control over where Talkino is displayed on your website. Choose which pages, posts, search, and WooCommerce pages to show or hide it, and control its visibility for mobile and desktop users.

  • Online modes
    Talkino offers three default modes – Online, Away, and Offline. Set your agents to Online mode when they are available to chat, to Away mode when they are temporarily unavailable, and to Offline mode when they are fully unavailable.

  • Editable text
    Customize your text label with Talkino. Edit the text which includes for Online, Away, and Offline modes to match your brand’s tone and voice.

  • Engaging animation
    Catch the eye of your website visitors with engaging animations. Choose between a fade-in or slide-up animation to add visual interest and impact.

  • Color templates
    Elevate your customer’s chat experience with ready-to-use color templates. Choose a color theme that aligns with your brand or website design.

  • Fully customizable style
    Make Talkino fit seamlessly into your website’s style and branding with customizable theme color, icon, button icon, styles, text color, background, position and many more.

  • Weekly visitor report
    Stay on top of your customer engagement with a weekly report on how visitors are reaching you. Use the insights to enhance their experience and drive sales.

  • WooCommerce compatible
    Boost your sales and support by seamlessly integrating Talkino into your WooCommerce store.

  • Translation support
    Expand your reach to a global audience by translating Talkino into any language with the help of a plugin.

  • Mobile-friendly
    Ensure your customers can connect with you from any device with Talkino’s fully responsive design for mobile and tablet view.

COMPATIBLE PLUGINS

Talkino is compatible with a range of popular plugins, including WooCommerce, WPML and many more.

PREMIUM IS AVAILABLE

Upgrade to Talkino Premium for an exceptional customer experience. Get access to a range of powerful features that will take your customer support to the next level, including:

  • Chatbot integration for automated replies
    Save time and money by integrating with Typebot virtual assistant, which can answer frequently asked questions 24/7, making your customers happier and more satisfied.

  • Shortcode widget
    Easily display the agent’s widget with their chat channels inside any post or WooCommerce page using a shortcode. Use our shortcode generator or manually create the shortcode with its attributes to seamlessly integrate Talkino widgets into your website.

  • Reporting
    Gain valuable insights into customer communication and behavior with our reporting feature. Analyze how customers are reaching your agents and which chat channels they are using the most to enhance your overall customer experience.

  • Country block
    Effortlessly restrict users in certain countries from reaching you with the fantastic blocking feature, especially useful in countries where your service is not provided.

  • Scheduling
    Customize online schedules for different agents and cater to global business opening hours. Configure each agent’s online schedule time to display different agents on your site at different times.

  • Contact form
    Talkino’s built-in contact form allows you to stay connected with your customers even when you’re offline. It’s a great way to continue supporting your customers and to receive messages from them while you’re unavailable. The contact form supports integration with Google reCaptcha v3, which helps protect it from spam. With this feature, you can ensure that all messages you receive are from genuine customers and not spam bots.

  • Google Analytics integration
    Allow you to capture Talkino data on your website for analysis with Google Analytics (GA4). This integration enables you to track and analyze customer communication and behavior. Therefore, it will help you to better understand their needs and enhance their experience.

  • Premium support
    Get premium support from our team. We’re ready to resolve any issues or bugs you encounter to ensure you have the best experience possible.

  • And many more!

Let’s check out our Talkino Premium to take advantage of these powerful features to deliver an exceptional customer experience!

Demo | Documentation | Support

CONTRIBUTION

We welcome you to contribute to Talkino by participating in the development of Talkino in the GitHub repository. If you have a suggestion, problem, pull request, or bug to report, please share it here.

SUPPORT US

If you enjoy using Talkino, we would appreciate it if you could leave us a review. Your reviews help encourage us to keep developing new features for the plugin. If you encounter any problems or bugs while using Talkino, please report them here or contact us directly so we can help resolve the issue.