We'll create fresh WordPress site with txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email installed. You have 20 minutes to test the plugin after that site we'll be deleted.
Txt.me allows you to provide your customers with the best support possible by offering them quick resolution and answers to their questions in real-time. This increased customer satisfaction will inevitably lead to enhanced customer retention, a boost in revenue, and reduced company costs.
Happy customers are paying customers. Txt.me allows you to give your customers the information they need, when they need it. Giving them the answers to all of their questions and meeting their needs wherever possible will ensure that you enjoy a revolving door of paying customers.
The key to customer growth is reputation. By providing your website visitors with answers to their queries, you can be sure that your customers will leave you positive reviews. With txt.me, you can enhance your CX, allowing you to boost your subscribers and, over time, your sales.
A chat feature like txt.me allows you to earn money from your blog by giving you direct contact with potential advertisers. Instead of waiting for days to hear back from advertisers, you can now communicate with them quickly and efficiently through your live chat.
Not sure if you can integrate a live chat feature on your ecommerce store? Txt.me has got your back! Our omnichannel customer support platform works with all WordPress online store plugins. Best of all, it only takes a few minutes to install so you can start offering your customers the best support possible in no time at all.
Turn website visitors into paying customers by providing them quick and efficient support directly from your website. With txt.me, you can easily guide your website visitors through your sales funnel by making your customer support agents available to them in real-time.
With chat triggers, you can remind your website visitors that you’re there to support them and guide them towards resolution. Whether they have a question about your product, deliveries, or returns, your support agents can provide them with the information they need in order to give them full confidence in your brand and products. Say goodbye to cart failures and hello to increased sales!
By using txt.me on your WordPress website, you can provide full resolution to your customers 24/7. With around-the-clock customer support, you’ll be keeping your customers happy, thus reducing your churn rate and boosting customer satisfaction.
We believe that branding is everything which is why we created an intuitive interface from which you can customize every aspect of your chat window. From changing the size of the chat window to choosing your own color palette and font, you name it, you can personalize it!
Gain access to your customers’ personal information with personalized greeting forms that allow you to ask for everything from their name, email address, and phone number, among other details. Increase your revenue by creating an open and continuous dialogue with your target audience.
Looking to target a global audience? Txt.me has got your back! Now, you can add different language options to your chat window so that you can clearly communicate with customers, no matter where they’re based in the world.
People like talking to people and what better way to add a human touch to your live chat than by giving your agents a face? Provide your customers with a personalized experience by asking your agents to add a photo to their profile.
Grab your customers’ attention by setting up live chat triggers that encourage them to start a conversation with your team. With customized live chat triggers you can make sure that your website visitors know that you’re there to help them with any questions they may have.
Thanks to the option to leave in-chat agent feedback, you can take full control of your online reputation. No more managing reviews from various platforms. Now customers can tell you how they feel directly from your txt.me live chat window.
With txt.me, your customers can request to switch to phone call conversations instead of chat by requesting a callback. Aside from allowing you to grow your phone leads, you’re also giving your customers the support they want, in the way that they want it.
txt.me is an omnichannel customer support platform, meaning that you can stay in touch with your website visitors, even if they’re not at their computers. And, instead of starting new threads on different platforms, your agents and customers can pick up just where they left off from the device and application that they prefer.
Give your agents the tools they need to be as effective as possible by integrating incoming emails into existing conversations. txt.me ensures that your agents don’t have to jump between communication channels to stay in the loop. Now they can see all messages and emails in every channel used.
Provide your customers with the best and quickest customer support by sending them images, screenshots, and documents with just a few clicks. With txt.me, agents can send attachments to help customers find resolution, regardless of the channel they’re using. Whether your agents send attachments via live chat, email, or App, your customers can open them from their preferred devices and applications.
A picture is worth a thousand words – and that applies to customer support too! Agents can now send specific instructions to customers with in-app screenshots. Now, with txt.me, customers can find quick and clear resolution to their issues by following specific screenshot instructions.
Thanks to our multi-level customer support, you can rest assured knowing that no customer support ticket will ever go unresolved. Each time an issue occurs, a ticket is created and sent to an agent. If that agent can’t fix the issue, it will be passed onto an agent or manager who can.
Send us an email to [email protected] or start chatting with us right now at https://txt.me
Register an account with us here