UserGuiding

UserGuiding helps companies improve product adoption by designing interactive user manuals and product tours, without coding. By using easy-to-use software, non-technical product people can create interactive tutorials, in-app messages, and reusable guides in minutes.

It’s much easier and faster way to design user onboarding than insourcing for a couple of reasons:
1) No developer working hour required!
2) NLP algorithm working with customer support channel.
3) Built-in detailed analytics service.
4) Fully customizable and detailed segmentation.
5) Adapt your onboarding flows to your UI changes in a few minutes.

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Features

• Design beautiful product walkthroughs, onboarding checklists and hotspots without writing a single line of code.
• Customize all features of your guide from colors to triggers via a user-friendly dashboard.
• Design fully interactive guides step-by-step for instant and result-oriented customer support.
• Create segments based on user actions and attributes in order to determine which guides will be shown to whom.
• Analyze how the product tours are used and how you can improve your product usability more.
• Create new users with different authorization levels in order to work more productively.
• Use text, image, video and custom HTML components in your guides and hotspots.
• Set up goal tracking with onboarding checklists to guide your users to success.
• Preview everything before setting them online for your users.

Check our site for more information about the features of UserGuiding, the product walkthrough software.

Documentation

Documentation will be maintained on the UserGuiding.com site.

Support

Use the Intercom messenger on our website for technical support.