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Userlike is the leading software for live chat and customer messaging in Germany. It offers a live chat plugin for WordPress that allows you to connect with your customers directly via website chat and their favorite messaging apps such as WhatsApp, Facebook, Telegram, Threema and SMS.
The plugin is free, easy to implement and lets you chat with your website visitors within minutes.
Userlike is an all-in-one messaging solution that supports companies to stay close with their customers along their entire customer journey.
Userlike comes with a modern website messenger for generating leads and following up with customers. Just like popular messaging apps, Userlike’s chat tool allows conversations to take place in real time or pick up later.
To reach your customers outside of your website, Userlike offers integrations with popular messaging apps such as WhatsApp, Facebook, Telegram, Threema and SMS.
With Userlike’s AI Automation Hub you can automate your customer service processes, reduce costs and empower your customers to find answers 24/7. Create AI-powered chatbots, smart FAQ pages and interactive contact form suggestions connected to a central knowledge base that uses machine learning to improve its accuracy over time.
You can also connect external chatbot providers to Userlike via the chatbot API.
Userlike is the leading European, GDPR-compliant chat provider. All data is securely stored on servers within Germany.
Userlike is suitable for any company size and industry as it scales with your needs and business goals. Small and medium-sized businesses as well as large enterprises like Toyota and Nivea already rely on Userlike.
Userlike is a great solution if you are looking for a chat provider that offers website chat, mobile messaging and AI automation.
The Userlike chat plugin for WordPress is free. When you sign up, you can test the premium plan „Team“ for 14 days for free. After the trial, you automatically switch back to the Free plan. This gives you Userlike’s Website Messenger including unlimited conversation and contacts and all core features for customer communication in a small team.
Paid plans are available from $90 per month, including access to messaging apps such WhatsApp, 4+ chat agent seats, 4 widgets and powerful service features for professional chat support in a team.
Learn more about how Hermes, Toyota and Titus are working with Userlike to generate more leads, reduce service costs and build long-term customer relationships.