Usersnap

Usersnap is a customer feedback software for websites to easy collect issues and send microsurveys with floating widgets. Install Usersnap’s WordPress plugin for a quick and low-code implementation, then log in to Usersnap’s project dashboard to customize your widgets.

Get screenshots with annotations and screen recordings directly on your website for a seamless feedback experience. User details and technical context are captured and attached to each feedback response automatically. See exactly what your users want you to see so you can better prioritize new features and build the right solutions.

Product and development teams utilize Usersnap’s visual feedback tools perfect in all stages of the product development lifecycle:

• Collecting feature requests and polls
• Quality assurance (QA) communication between designers and developers
• User acceptance testing (UAT)
• Customer feedback
• UX and CX ratings (NPS, CSAT, CES)

Make feedback matter.

Usersnap empowers startups to enterprises in avoiding product development failures and building solutions that matter, all with the clarity of customer feedback. Try Usersnap for free today.

Features

• In-browser screenshots and screen recordings: You’ll get a screen capture of what your users see. No plugins required. Execute cross browser tests and see browser specific issues immediately.
• Context capturing: Understand what browser, screen, device, or resolution your user had that lead to the specific bug.
• JavaScript error logging: Get visual bug reports with advanced client-side JavaScript error recording.
• Seamless integrations: Already using a project management or bug tracking tool? No worries – we’ll add value to your tool.

And more. check out all of Usersnap’s features

Connect your existing tool

Usersnap integrates with every leading project management and bug tracking tool. Easily connect Usersnap with your existing tools.

We integrate with:

• Jira
• Trello
• Asana
• Azure DevOps
• MS Teams
• Slack
• Github
• Gitlab
• Salesforce
• Zendesk
• And 2,000+ others (via Zapier)

We at Usersnap are always here to help. Any questions unanswered? Check out our Usersnap help center or get in touch with us.

TRY USERSNAP NOW FOR 15 DAYS!

First 15 days are on us. Go and get your 15-day free trial now!