We'll create fresh WordPress site with WP Customer Feedback installed. You have 20 minutes to test the plugin after that site we'll be deleted.
A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.
To keep customers happy and engaged you need to understand them. Do you know:
You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.
The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.
Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.
What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?
Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.
With more insight into your visitor’s thinking you can:
Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.
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twitter: @endual