Customer Service Software & Support Ticket System

LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful

Every business needs a Customer Service Software & Support Ticket System to attract and retain customers.

WP Ticket is a powerful yet easy to use help desk software to build and maintain better customer relationships.

Introduction Video to get you started

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Enterprise grade Customer Service Software & Support Ticket System Features

• Customize your customer support form
• Customer support client area
• Assign roles to your customer support staff
• Central location for all your customer support tickets and agents
• Create unlimited number of customer support staff
• Protect your customer support from spam
• Easy support ticket attachments
• Fully responsive customer support system
• Create powerful custom support system reports – Premium feature
• Powerful to-do lists for customer support agents – Premium feature (Included in Ent only)
• Fast replies to customer support requests – Premium feature (included both Pro and Ent)
• Perfect Helpdesk with fully customizable email notifications – Premium feature (included both Pro and Ent)
• Customer support ticket and agent summary views – Premium feature (included both Pro and Ent)
• Powerful, realtime customer service charts and graphs – Premium feature
• Fast and easy search for customer support tickets – Premium feature (included both Pro and Ent)
• Realtime support staff performance reports – Premium feature (Included in Ent only)
• Frontend ticket and support agent profile editor – simplify ticket processing for non-technical agents, eliminate the need to access WordPress dashboard. – Premium feature (Included in Ent only)
• Restrict access to and editing of specific fields on a user role basis – decide which ticket fields agents, managers view and edit or view-able by customers. – Premium feature (Included in Ent only)
• Allow multiple agents work on the same ticket for faster resolutions – Premium feature (included both Pro and Ent)
• Workflow: Automate what’s going to happen to support tickets when a certain period of time has passed – Premium feature (Included in Ent only)
• Workflow: Automate what’s going to happen when a support ticket is created or updated – Premium feature (Included in Ent only)
• Assign tickets to agent departments – Premium feature (included both Pro and Ent)
• Easy to use, powerful helpdesk permission system – Premium feature (included both Pro and Ent)
• Powerful tools to customize your helpdesk – Premium feature (included both Pro and Ent)
• Display recent support tickets and comments on your sidebar – Premium feature (included both Pro and Ent)
• Relate customer support tickets to each other – Premium feature (Included in Ent only)
• Group customer support tickets – Premium feature (included both Pro and Ent)
• Extend your customer support with custom fields – Premium feature (included both Pro and Ent)
• Fast replies to common customer support requests with canned responses – Add-on (Included in Ent only)
• Accept support tickets from incoming emails – Add-on (Included in Ent only)
• Grow your MailChimp list through customer support tickets – Add-on
• Sync customer support staff list with Microsoft Active Directory/LDAP servers – Add-on
• Advanced smart search for customer support tickets and agents – Add-on (included both Pro and Ent)
• Import/export addon to migrate from other customer support systems – Add-on (included both Pro and Ent)
• Learn which products cause most customer support requests using Easy Digital Downloads Addon – Add-on
• Learn which products cause most customer support requests using WooCommerce Addon – Add-on

PLUGIN LINKS
* WP Ticket Starter Demo Site
* WP Ticket Starter Documentation
* WP Ticket Professional Demo Site
* WP Ticket Professional Documentation
* WP Ticket Professional Changes
* WP Ticket Enterprise Demo Site
* WP Ticket Enterprise Documentation
* WP Ticket Enterprise Changes

This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author