WC-AC Hook

Integrates WooCommerce with ActiveCampaign by adding or updating a contact on ActiveCampaign with specified tags, when an order is created on WooCommerce at checkout. You also have the option of a checkbox at checkout to mimic a subscription form and allow contacts to signup to marketing.

Using the plugin means that all of your shop customers will be automatically created as contacts on ActiveCampaign. They will have their first name, last name, email and phone number taken from their billing details on their order. You must specify (in the plugin settings) on which ActiveCampaign list contacts are added or updated.

You may tag all contacts created in this way with multiple tags e.g. you may want to track that the source is your WooCommerce shop and that an order has been created. It is also possible to add tags based on each product item on an order e.g. if you want to know exactly what items a customer has ordered or perhaps a type of item (by using the same tag for multiple products).

This enables you to use ActiveCampaign automations (or integration with other applications) based on shop orders and products.

You have the option in settings to track order status. This means that contacts are created as soon as an order is created at checkout, and the suffix (pending), (failed), (processing), (on-hold), (cancelled) or (completed) will be appended to the last tags listed. The tags will be updated as the status changes. Please read the FAQs for an example to help you understand this option.

If a customer already exists as a contact on ActiveCampaign their details will be updated (note that a new contact will have a status of active, but updates will retain the existing contact status for the ActiveCampaign list).

A WooCommerce system status log called wc-ac-hook*.log can be checked for errors.